Shipping policy

For any order placed automatically online: Once you have validated your order, it may not be possible to modify or cancel it. If you wish to change certain settings, customer addresses, etc., please check if such an option is available in your account. We are not obliged to make such changes to your order, but we will do our best on a case-by-case basis.

In the event that you choose a carrier to deliver or collect your order, the risk of loss, damage and title to the Products passes to you upon our delivery to the carrier. You will be responsible for filing any claim with the carrier for a lost shipment if the carrier's tracking indicates that the product has been delivered. In such a case, Gharsh will not issue any refund and will not return the Product.

In the event that the purchase is made online, if the carrier's tracking indicates that a product has been lost in transit, you, as a customer, may file a written claim for replacement of the lost product with the carrier. , in accordance with Gharsh's RETURN POLICY. For Products lost in transit, all claims must be submitted no later than 4 weeks or 30 days after the estimated delivery date. All such claims are subject to thorough investigation and at Gharsh's sole discretion.